Effective Date: 04/10/2024

1. Introduction

Softeko Edge (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information we receive from users of our website and clients of our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information
We may collect personal information from you when you interact with our website, request our services, or communicate with us. The types of personal information we may collect include, but are not limited to:

  • Name
  • Email address
  • Phone number
  • Company name
  • Address
  • Payment information (where applicable)

2.2 Non-Personal Information
We may also collect non-personal information that does not directly identify you. This includes:

  • Browser type
  • IP address
  • Operating system
  • Pages visited on our website
  • Time and date of access
  • Referring website

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To communicate with you regarding your inquiries and service requests
  • To process payments and manage your account
  • To improve our website and services based on user feedback
  • To send you marketing communications, with your consent
  • To comply with legal obligations and protect our rights

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers
We may engage third-party service providers to assist us in operating our business and providing services to you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you.
  • The right to request the correction of inaccurate or incomplete information.
  • The right to request the deletion of your personal information, subject to certain exceptions.
  • The right to object to or restrict the processing of your personal information.
  • The right to withdraw consent where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and improve our services. You can choose to accept or decline cookies through your browser settings. However, declining cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies. This Privacy Policy applies only to information collected by Softeko Edge.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Softeko Edge

Office 2703, Suite 43, Prime Tower, Business Bay, Dubai, U.A.E.

Dubai, United Arab Emirates

WhatsApp